In order to keep you updated, we have 5 updates that are given out on a regular basis. You will receive these updates by checking on the website, or automatically sent via Email
Booking Successful: Orders have been successfully booked on our system. Please follow the instructions that are provided on your E-mail. Please do not forget about your Unique Order Number Code.
Package Received (China Warehouse): This means that your packages have already been received by our China Warehouse.
In Transit to Manila: Your packages have already left our China Warehouse, and is on its way to be loaded to the cargo ships.
Manila Customs: This means that your packages have already arrived at the Port of Manila. We are just waiting for the customs clearance in order for your packages to be released.
Manila Warehouse: Your items are already at our Warehouse. After doing your payment, you may now pick up your packages.
Our ETA is 20-35 days from the time that our China Warehouse receives your packages, to the time that it will arrive at our Malabon Warehouse. Please note that this is only an estimate, and that transit times may still differ.
There might be some delays in the shipment times due to unforeseen circumstances such as bad weather conditions, port congestions, and random customs inspections.
In the instance that delays are expected, we will immediately inform our customers of the pending delays.
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