Privacy policy

This Privacy Policy explains how CargoBoss Freight Forwarding Corp. (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your Personal Information when you visit or make a purchase from www.cargoboss.ph (the “Site”).

1. Collecting Personal Information

When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. Additionally, we collect information necessary to fulfill orders and provide customer support. For purposes of this Privacy Policy, “Personal Information” refers to data that can identify you directly or indirectly.

Types of Personal Information We Collect

A. Device Information

  • Examples: IP address, web browser version, time zone, cookie identifiers, pages/products viewed, search queries, and browsing behavior.

  • Purpose: To ensure the Site loads correctly and to optimize Site performance and analytics.

  • Source: Collected automatically via cookies, log files, web beacons, tags, and pixels.

B. Order Information

  • Examples: Full name, billing and shipping addresses, payment details, email address, phone number.

  • Purpose: To process and fulfill your orders, communicate with you, provide invoices/order confirmations, detect fraudulent activity, and offer tailored marketing (with your consent).

  • Source: Collected directly from you at checkout or when creating an account.

C. Customer Support Information

  • Examples: Communication records, support queries, and feedback.

  • Purpose: To provide customer service and resolve issues.

  • Source: Collected directly from you when you contact us.

2. Sharing Your Personal Information

We only share your Personal Information with trusted service providers necessary to deliver our services. We may also share your information to comply with legal obligations such as subpoenas, court orders, or law enforcement inquiries.

3. Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

  • Google Analytics – To better understand customer behavior. Learn more at Google Privacy Policy or opt out via Google Analytics Opt-Out Tool.

  • Advertising Partners – We may share non-sensitive information (e.g., cookies, page visits) with partners to serve ads on third-party websites.

You can opt-out of targeted advertising here:

4. Using Your Personal Information

We use your Personal Information to:

  • Process transactions and fulfill orders.

  • Arrange for shipping and provide order-related communications.

  • Screen orders for fraud.

  • Send updates regarding products, promotions, or services (with your consent).

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes described above or as required by law. If you wish to request data deletion, please contact us at help@cargoboss.ph.

6. Sale of Personal Information

We do not sell your Personal Information to third parties.

7. Cookies

Cookies are small data files placed on your device when you visit our Site. We use both session and persistent cookies to:

  • Improve Site functionality and performance.

  • Remember your preferences.

  • Analyze traffic patterns and user behavior.

Types of Cookies Used:

  • Essential Cookies – Necessary for core functionality (e.g., checkout process).

  • Performance & Analytics Cookies – To monitor usage and improve our services.

  • Marketing Cookies – Used by advertising partners to deliver relevant ads.

Managing Cookies:
Most browsers allow you to control cookies through settings. For guidance, visit www.allaboutcookies.org. Disabling cookies may limit the functionality of certain Site features.

8. Do Not Track

Currently, we do not alter our data collection practices in response to “Do Not Track” signals from browsers due to industry-standard inconsistencies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

10. Contact Us

For questions, concerns, or to exercise your data rights, please contact:
Email: help@cargoboss.ph